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Events R Us wants your event to be a success and the best way to
achieve this is to formulate a strong, honest and open relationship with
you, where communication is clear and expectations from both sides are
understood from the outset.
 Click here to download our
Terms & Conditions
The Quote
Following our discussions Events R Us will provide you with an
individual written quotation if you have not chosen one of our pre-set
menus. It will remain valid for your particular event date. In the
instance that the event brief alters, it may be necessary to review and
reissue the quotation.
The Payment
Events R Us services are hired under the terms and conditions set out
below. The payment by any person of any fees and charges for such
services shall be deemed to be an acknowledgment and acceptance by such
person of these conditions. When the deposit (or full payment) is
submitted, a signed copy of the Terms and Conditions should be supplied
to confirm this. Please send your signed copy of these terms to:
Events R Us
1 Woodside Avenue
Plymouth
Devon
PL9 9NZ
Confirmation of your event will be upon receipt of the requested
deposit. Failure to provide one may result in Events R Us cancelling
the event.
Payment Terms
As many costs are incurred on your behalf prior to the event date,
Events R Us have the following payment terms:
- A deposit, based on a minimum of 20% of total quotation costs, is required immediately to confirm your event.
- Full prepayment of all known costs is payable 1 week before the day of your event.
- Any outstanding accounts of 30 days will incur a 10% charge and then each week interest at 2% above the HSBC Base Rate, of the total invoice.
- Corporate accounts are required to be settled in full within 14 days of the Invoice Date.
Cancellation
In the instance that you need to cancel your event, the following conditions will apply:
- All cancellations must be made by telephone, in the first instance
and then confirmed in writing or by email. The Event will only be
cancelled when the Client is receipt of a Cancellation Acceptance
from Events R Us, which will either be a written letter or an email
from Events R Us.
- If the Client shall cancel or be deemed to cancel the Event one
calendar month or more than one calendar month prior to the Event
Date specified in the quotation, then the Client shall be liable to
pay 20% of the Total Costs in addition to all out of pocket
disbursements or costs of Events R Us in relation to the proposed
provision of the Services, credit being given for any Payment on
Account already paid.
- If the Client shall cancel or be deemed to cancel the Event less
than one calendar month but more than one week prior to the Event
Date specified in the quotation, then the Client shall be liable to
pay 50% of the Total Costs in addition to all out of pocket
disbursements or costs of Events R Us in relation to the proposed
provision of the Services, credit being given for any Payment on
Account already paid.
- If the Client shall cancel or be deemed to cancel the Event less
than one week prior to the Event Date specified in the quotation,
then the Client shall remain liable to pay 100% of the Total Costs.
- Where circumstances beyond Events R Us control prevent us from
fulfilling any obligations, Events R Us will, by notice in writing
to the Client, terminate the Contract and return to the Client any
balance of the Payment on Account remaining after settlement of all
or any costs, expenses or liabilities howsoever incurred in respect
of the proposed provision of the Services.
Liability
Events R Us confirms that they have and will maintain sufficient Public
Liability Insurance for events of the nature of the booking. A copy of
the certificate (or scanned PDF image) is available upon request.
Events R Us follows strict HACCP guidelines for all food production,
handling, storage and distribution and dealings with our clients and
their guests. Our policy, based on these guidelines, restricts the
service of foodstuffs to a maximum of four hours after being removed
from refrigeration. Events R Us advise that all food must be consumed
after four hours of initial serving, therefore any food consumed after
four or more hours of it first being served is at the clients discretion
and therefore becomes their responsibility.
Where Events R Us use the Clients kitchen facilities, they will be
thoroughly reviewed prior to the Event but if they are deemed to be
unusable on the Event Date then Events R Us will accept no liability
for cancellation of the Event.
Delivery
Events R Us operates a free delivery policy within the Plymouth area.
Delivery charges will apply thereafter, dependent upon distance, unless
otherwise agreed. Congestion and parking charges will be applied.
Website
All images on our website are used for illustration purposes only.
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